Real-Time Billing

For any telecom industry to sustain and grow, billing has been playing a vital role. It not only helps invoice the customers and collect revenue but also helps market the product effectively. In a conventional billing system, call records are generated and stored in switching elements. These are periodically transferred to billing system in batches (online or offline) where they are rated according to tariff definition and later invoiced.

In real-time scenario, services are rated during the service consumption, its credit status checked before service is delivered and keep checking during the service session. Among other things, it is an integral part of the service, not an after-service activity. Applying the real-time charging model to postpaid or prepaid subscribers brings the direct benefit of cost-control. It also allows the operator to minimize bad-debt and potential fraud from existing and potential postpaid subscribers. Applying real-time charging to postpaid subscribers can also provide a significant competitive edge to the operator, by enabling hybrid tariffs and mixed accounts, which may increase customer loyalty, win new customers and increase overall revenues and ARPU.

Netxcell billing platform offers Real time charging solution implemented using both the proprietary solutions as well as the standards based diameter solution.