Managed Services

Netxcell’s managed services offer proven expertise and consistent, responsive service, 'Single Window' concept ensures that all IT needs of our customers are addressed through a proper channel.

Managed services is the practice of transferring day-to-day related management responsibility as a strategic method for improved effective and efficient operations inclusive of Production Support and lifecycle build/maintenance activities.

Managed services let you offload specific IT operations to a service provider, known in tech parlance as a Managed Services Provider. The managed service provider assumes ongoing responsibility for monitoring, managing and/or problem resolution for selected IT systems and functions on your behalf.

Netxcell’s managed services offer proven expertise and consistent, responsive service. Single Window concept ensures that all IT needs of our customers are addressed through a proper channel, ensuring a well managed infrastructure support services.

Our Service Desk combines the latest in tools and technology with certified and experienced technical consultants in the software products. This will ensure that SLA targets are met for all incidents and service requests in a timely manner, without compromising on the ‘quality’ of delivery.

Common managed services include:

Centralized Application Monitoring
Centralized Server Monitoring
Centralized Network Monitoring
24/7/365 Technical support services - Single Point of contact for all incidents requests and problems
Cloud Managed Services
Business process & workflow design
Real-time event tracking
Dedicated 50 members team of Specialists
Workflow application management
Application, DB Maintenance & Support