VMS

Overview:

Netx Voice mail Server is an easy and convenient application to manage voice messages with integrated SMS notification. It is simple as caller has option to record, review and send the messages. The subscriber can even customize the prompt played to each caller group.

Business Problem Addressed 

  • Voice Mail service is the preferred mode of off line messaging in the telecom domain.
  • In spite of it's wide spread use it has never been used for more powerful call management functionality.
  • Voice Mail usage has been saturated due to the lack of functionality it has to offer.
  • Operators have never tried using Voice Mail as a passive yet engaging channel to promote / sell other VAS content and thus create a new revenue stream.

    • Features:

  • Option to enter multiple personalized greeting messages for different caller groups.
  • Direct message access on multimodal number.
  • Call-back Features.
  • Multiple Language Support.
  • Empty Call Capture is sent as a missed call notification.
  • Multiple notification methods to alert the user on arrival of voice mail. Alerts can be sent via SMS / USSD/ Email.
  • Automatic Provisioning.

    • Benefits to the Client:

  • Open solution with standard protocols and APIs for rapid system integration with best of breed solutions.
  • Flexible Voicemail access from Phone, SMS, USSD etc.
  • Reach ability with Multi-device Message Notification
  • Flexibility with Multi-device Message Retrieval
  • Service personalization with Web-based End-user Control
  • Dynamic Multimodal number access to an incoming message.
  • Very high call density / server

    • Open solution with standard

    Open solution with standard protocols and APIs for rapid system integration with best of breed solutions.

    Multiple notification methods

    Multiple notification methods to alert the user on arrival of voice mail. Alerts can be sent via SMS / USSD/ Email.